Last updated: 09 October 2025

Privacy Policy

1. Introduction

Cosmetic Nurse Claire (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information from you:

  • Name, date of birth, contact details (such as email, phone number, and address)

  • Health-related information relevant to your treatments, such as medical history, allergies, or skin concerns

  • Appointment and booking details

  • Payment information (processed securely via third-party providers)

  • Any correspondence or communication with us

  • Website usage information through cookies or analytics tools

3. How We Collect Information

We collect personal information in several ways, including:

  • When you book an appointment online or in person

  • When you complete treatment or consent forms

  • Through email, phone, or social media communication

  • When you visit our website, where cookies and analytics tools may automatically collect usage data

4. Why We Collect Your Information

We collect, use, and store your personal information to:

  • Manage bookings and provide our services

  • Maintain accurate treatment and medical records

  • Communicate with you about appointments, services, and updates

  • Ensure your safety during treatments

  • Comply with legal or regulatory obligations

  • Improve our services and client experience

5. Storage and Security of Personal Information

Your personal information is stored securely in electronic and/or paper form.

We take all reasonable steps to protect your data from misuse, loss, unauthorised access, modification, or disclosure.

Access is restricted to authorised personnel only, and our digital systems are password-protected and encrypted where possible.

6. Disclosure of Personal Information

We do not sell or rent personal information.

We may disclose your information to:

  • Trusted third-party providers (such as booking platforms, payment processors, or email systems) who assist in delivering our services

  • Healthcare professionals, if required for your ongoing treatment (with your consent)

  • Regulatory authorities, if required by law

All third parties we engage are required to comply with strict confidentiality and privacy obligations.

7. Access and Correction

You have the right to access and correct the personal information we hold about you.

If you would like to request access or make corrections, please contact us at cosmeticnurseclaire@gmail.com.

We may require verification of your identity before processing such requests.

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve your browsing experience and collect information about website usage.

You can adjust your browser settings to refuse cookies; however, some website functions may not operate as intended.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date of the most recent update clearly stated.

10. Contact Us

If you have any questions, concerns, or complaints about how your personal information is handled, please contact:

Cosmetic Nurse Claire

Email: cosmeticnurseclaire@gmail.com

Phone: 0423112299

Location: 3/367 Forest Road, The Basin VIC 3154

We will respond to your enquiry promptly and take reasonable steps to resolve any concerns.